Shopify API：如何向客户发送有关正在发货的产品的电子邮件？
问题描述
我试图通过更新订单履行向客户发送一封包含订单跟踪信息的电子邮件，但该电子邮件未发出。我可以检索履行并添加跟踪代码，它会正确保存，但状态不会更新。
fulfillment_id = 3252574519475
shopify_order_id = 3683332686003
fulfillment = shopify.Fulfillment.find(fulfillment_id,order_id=shopify_order_id)
fulfillment.tracking_numbers = [tracking_number]
fulfillment.tracking_company = tracking_company
fulfillment.notify_customer = "true"
fulfillment.status = "success"
fulfillment.shipment_status = "delivered"
result = fulfillment.save()
当我访问https://dev-store.myshopify.com/admin/orders/3683332686003/fulfillments.json时，我看到tracking_numbers更新以及tracking_company和tracking_urls，但状态仍然是open：
{
"fulfillments": [{
"id": 3252573110451,
"order_id": 3683332686003,
"status": "success",
"created_at": "2021-03-22T14:36:55-04:00",
"service": "gift_card",
"updated_at": "2021-03-22T14:36:56-04:00",
"tracking_company": null,
"shipment_status": null,
"location_id": 61514940595,
"line_items": [{
"id": 9689309610163,
"variant_id": 39396209983667,
"title": "$100 ta E-Gift Card",
"quantity": 1,
"sku": null,
"variant_title": "$100.00 USD",
"vendor": "A",
"fulfillment_service": "gift_card",
"product_id": 6571217256627,
"requires_shipping": false,
"taxable": false,
"gift_card": true,
"name": "$100 ta E-Gift Card - $100.00 USD",
"variant_inventory_management": null,
"properties": [],
"product_exists": true,
"fulfillable_quantity": 0,
"grams": 0,
"price": "95.00",
"total_discount": "0.00",
"fulfillment_status": "fulfilled",
"price_set": {
"shop_money": {
"amount": "95.00",
"currency_code": "USD"
},
"presentment_money": {
"amount": "95.00",
"currency_code": "USD"
}
},
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "USD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "USD"
}
},
"discount_allocations": [],
"tax_lines": []
}],
"tracking_number": null,
"tracking_numbers": [],
"tracking_url": null,
"tracking_urls": [],
"receipt": {
"gift_cards": [{
"id": 483988799667,
"line_item_id": 9689309610163,
"masked_code": "•••• •••• •••• 74e2"
}]
},
"name": "#1013.1"
}, {
"id": 3252574519475,
"order_id": 3683332686003,
"status": "open",
"created_at": "2021-03-22T14:37:23-04:00",
"service": "manual",
"updated_at": "2021-03-22T14:49:45-04:00",
"tracking_company": "UPS",
"shipment_status": null,
"location_id": 61514940595,
"line_items": [{
"id": 9689309642931,
"variant_id": 39396224663731,
"title": "The Pack",
"quantity": 1,
"sku": "FM-001",
"variant_title": null,
"vendor": "A",
"fulfillment_service": "manual",
"product_id": 6571220402355,
"requires_shipping": true,
"taxable": true,
"gift_card": false,
"name": "The Pack",
"variant_inventory_management": null,
"properties": [],
"product_exists": true,
"fulfillable_quantity": 0,
"grams": 3629,
"price": "111.99",
"total_discount": "0.00",
"fulfillment_status": null,
"price_set": {
"shop_money": {
"amount": "111.99",
"currency_code": "USD"
},
"presentment_money": {
"amount": "111.99",
"currency_code": "USD"
}
},
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "USD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "USD"
}
},
"discount_allocations": [],
"tax_lines": []
}],
"tracking_number": "1Z6R96W802851935",
"tracking_numbers": ["1Z6R96W802851935"],
"tracking_url": "https://www.ups.com/WebTracking?loc=en_USu0026requester=STu0026trackNums=1Z6R96W80302851935",
"tracking_urls": ["https://www.ups.com/WebTracking?loc=en_USu0026requester=STu0026trackNums=1Z6R96W80302851935"],
"receipt": {},
"name": "#1013.2"
}]
}
open更新为success，以便将整个订单设置为已履行？我一直在商店手动创建订单，我不确定这是否与此有关。
我正在使用此Python包https://github.com/Shopify/shopify_python_api
解决方案
如果您在执行时将"；NOTIFY_CUSTOMER&QOOT；设置为TRUE，这是第一件事。然后，您应该创建一个所谓的Fullfulment事件，并将"；status"；设置为"；In_TRANSPORT&QOT；。因此，Shopify将：
- 向客户发送电子邮件
- 将履行状态设置为"；在途(&Q；)
- 在订单状态页上显示新状态
在履行事件的帮助下，您还可以设置更多状态值，如"；out_for_Delivery"；和"；Delivered&Quot；。
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